# Never miss a call again > An AI receptionist that answers on a real number, qualifies the caller, books or routes them, and hands to a person the moment somebody asks for one. URL: https://nexly.technology/ai-phone-agent/ai-receptionist The receptionist answers on your real number, works out why the person is calling, handles what it can and routes the rest — with a recording, a transcript and a handoff to a human whenever the caller asks. ## Capabilities - Answers inbound calls on a real phone number - Qualifies and routes by your own rules - Recording and transcript for every call - Immediate handoff to a human on request ## Questions ### What happens if the caller wants a person? The agent hands off. That is a rule you set, and asking for a human always satisfies it. ### Does it use my existing phone number? It runs on a real number you connect or provision in the studio, so callers dial what they always dialled. --- See also: https://nexly.technology/llms.txt